Jay’s Skills in IT

Server Infrastructure

Jay is proficient in the below areas of Server Infrastructure and Maintenance

Deployment of Physical Servers – Dell Poweredge, HPE Proliant, Custom Built.
Configuration of Server Components – iDRAC, Raid, IPMI, HPE ilo.
Support of Operating Systems – Windows Server 2003-2022, Ubuntu Server 18.04-22.04, Centos 6 & 7, Debian.

Networking

Jay is proficient in the below areas of Networking

Firewall configuration – PFSense, MikroTik, Draytek, Watchguard, Ubiquiti
Switch configuration – Hewlett Packard Enteprise, Draytek, Ubiquiti, Netgear, TP-Link
Access Point Configuration – Ubiquiti, Ruckus, Draytek, Cisco.
Security – VLANs, Port Restriction, IP Restriction, GeoIP Restriction
Network Cabinet Tidying

Telecoms

Jay is proficient in the below areas of Telecoms.

3CX – Deployment of the PBX in a hosted cloud environment, Session Border Controllers, SIP Trunking, Call Routing and Training.
Horizon – Deployment of Gamma Horizon cloud PBX, Call Routing and Training.
NEC – Maintenance Experience
Avaya – Maintenance Experience
IP Phones – Fanvil, PolyCom, Cisco, Yealink, and softclients

Workstations

Jay has 5 years of experience on the IT Support Desk for many different environments. He is often asked for advice by his colleagues due to his experience in the field and knowledge of client configurations.

Windows – Windows XP-11 Support
MacOS – High Sierra – Big Sur
Linux – Ubuntu Desktop, Linux Mint, 10Zig

Site Work

Jay has had an in-person presence with clients as well as online, which covered the below responsibilities.

Cat 5e/6 Cable Running – Dado, Trunking, False ceilings and Under-floor runs
Cat5e/6 Termination – RJ45, RJ11, RJ9, Modules, Patch Panels, Junction Boxes.
Troubleshooting – Network Outages, Hardware Failures, Component Upgrades (Batteries and Cloning of HDDs to SSDs).
Installations – Client Workstations, IP Phones, Servers, Network Hardware, Access Points

Website Design

Jay has honed in skills in website development in his free time, He has an in-depth knowledge of webservers and creating sites using WordPress as a base. He has built commerce and informational websites for friends and family.